About
Dillon James Hayes AKA YOUR FASHION BFF trained in Vancouver at VCAD then moving to London, where he graduated with honours from London College of Fashion. He went on to work with Emilio de la Morena and CIMONE, then spent four years running his own practice, making bespoke and made-to-measure pieces for one client at a time.
He now resides in Kamloops, British Columbia, where he independently creates everything from his own studio. In 2026 he was cast on the second season of Project Runway Canada.
His focus has stayed constant: fit, proportion, a strong shoulder, a trouser that falls the way it should. He makes clothes to be kept, not cycled through. Curiosity and novelty drive the work, but restraint usually has the final say.
Material
Dillon James Hayes works with material that arrives with its own history: dead-stock, thrifted, abandoned. The seams, length and width are already set. He doesn’t treat this as a limitation to get around. He designs through it.
Each bolt yields a single piece, so no two are the same. For some that is a limit. For the people who wear his work, it is the point: owning something nobody else has.
Print is the one exception. Each design is drawn and pulled by hand in the studio and released as a small, numbered run. These are the only pieces he makes in multiples. The runs stay limited by choice rather than by supply, because endless repetition turns novelty into noise.
Last updated: OCTOBER 20th 2026
Every DILLON JAMES HAYES garment is made by hand in Kamloops, British Columbia, most of them from reclaimed textiles, and most of them exist exactly once. When a piece leaves the studio, there isn't another one on the rail. That's why our policy works the way it does.
One-of-one garments are final sale. We don't accept returns or exchanges for change of mind, fit or preference.
To help you buy with confidence, every listing includes full measurements, fabric details and notes on any intentional marks or character from the original textile. If you're unsure about fit, email us at info@dillonjameshayes.com before you buy. We're happy to send extra photos, measurements or honest advice.
Unworn, unwashed items with original tags can be returned or exchanged within 14 days of delivery. Email us first to start a return. Return shipping is paid by the customer unless the item arrived faulty. Refunds go back to your original payment method within 15 days of us receiving the item.
If something arrives damaged, has a construction fault, or isn't what was described, email info@dillonjameshayes.com within 14 days of delivery with your order number and photos. We'll repair it, replace it where possible, or refund you in full, including shipping.
Reclaimed textiles can carry traces of their previous life. Marks, fading or wear shown or described in the listing are part of the piece and aren't considered faults.
Commissioned and made-to-measure pieces are made to your specifications and cannot be returned. You can cancel within 48 hours of paying your deposit for a full refund. After that, the deposit covers design time and materials and is non-refundable.
Every commission includes one round of fitting adjustments. If we've made an error against the agreed measurements or design, we'll fix it at no cost.
Nothing in this policy limits your rights under British Columbia's Business Practices and Consumer Protection Act. In particular, you may cancel an online order, and we must refund you in full within 15 days of your cancellation, if:
To cancel, email info@dillonjameshayes.com with your name, order number and the date of your order.
DILLON JAMES HAYES · Kamloops BC, Canada · info@dillonjameshayes.com
Last updated: NOVEMBER 10th 2026
DILLON JAMES HAYES ("we", "us") is a fashion house based in Kamloops, British Columbia. We collect only the personal information we need to make, sell and ship your garments, and we never sell it. This policy explains what we collect and why, in line with BC's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If you're in the European Union or the United Kingdom, the General Data Protection Regulation (GDPR) also gives you the rights described under "Your rights in the EU and UK" below.
When you order: your name, email, phone number, shipping and billing addresses, and order details. Card payments are processed securely by our payment provider; we never see or store your full card number.
When you commission a piece: your measurements, fit notes, design preferences and any photos you choose to share with us.
When you join the waitlist or newsletter: your email address and, if you give it, your name.
When you contact us: whatever you include in your message.
When you browse: basic technical information such as your IP address, device and browser, which our hosting provider receives automatically when your browser connects to the site. We don't use analytics or advertising tools to track how you browse.
We use your information to process and ship orders, make commissioned garments, answer your questions, handle returns, send updates you've asked for, prevent fraud, and keep records required by law. We won't use it for anything else without asking you first.
We share information only with the service providers that help run the house, and only what each needs:
Some of these providers store data outside Canada, including in the United States, where it may be accessible to authorities under local law. Where the GDPR applies, these transfers rely on the safeguards our providers have in place, such as standard contractual clauses. We don't sell, rent or trade your personal information, ever.
We only use what the site needs to work. Your bag is remembered in your browser's storage so it's still there when you come back, and our hosting provider (Wix, protected by Cloudflare) sets a few technical cookies to deliver the site securely. Checkout is handled by Wix, which sets its own cookies. We don't use analytics or advertising cookies. You can review your choice any time under Cookie preferences on the Contact page, and you can block or delete cookies in your browser settings, though some parts of the site, like the bag and checkout, may not work without them.
We'll only send you marketing emails — drops, waitlist news, studio updates — if you've opted in, in line with Canada's Anti-Spam Legislation (CASL). Every email has an unsubscribe link, and you can opt out anytime. We'll still send emails about orders you've placed.
We keep order and transaction records for as long as tax law requires (generally six years in Canada). Commission measurements are kept while you remain a client, so we can make future pieces for you; ask us anytime to delete them. Newsletter details are kept until you unsubscribe.
We use reputable platforms with encryption and access controls, limit who can see your information, and store commission records securely. No system is perfectly secure, but we take reasonable steps to protect what you share with us.
You can ask to see the personal information we hold about you, correct it, or withdraw your consent to our using it (subject to legal and contractual limits). Email info@dillonjameshayes.com and we'll respond within 30 days. If you're not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner for British Columbia.
If the GDPR applies to you, we rely on these legal bases: performing our contract with you (processing and shipping orders, making commissions, handling returns); your consent (marketing emails, which you can withdraw at any time); our legitimate interests (answering questions, preventing fraud and keeping the site secure); and legal obligation (keeping tax and accounting records).
You have the right to access, correct or delete your personal information; to restrict or object to how we use it; to receive a copy of it in a portable format; and to withdraw consent at any time. Email info@dillonjameshayes.com and we'll respond within 30 days. You can also complain to the data protection authority in your country, or the Information Commissioner's Office (ICO) in the UK.
Our site isn't directed at children under 13, and we don't knowingly collect their information.
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Privacy questions go to Dillon James Hayes, who is responsible for privacy at the house: info@dillonjameshayes.com · Kamloops BC, Canada